Communication and collaboration

The team and the agents talk in the same system.

Kello, the team messenger, email with each person’s Google account, files, documents, and video meetings are all inside Kinsu ERP. The AI agents join the rooms, write drafts, and deliver documents as PDFs.

Join the waitlist See integrations and automation

Two team members talk in front of a laptop at an office desk

Example · emailMatriz São Paulo

ToDistribuidora Aurora

SubjectQuote 0412 · valid until Nov 14

DraftWritten by Gustavo

StatusAwaiting your review

Illustrative example.

Kello

The team messenger, with the agents in the room.

In Kello, each person talks directly with a colleague or in a team room. AI agents join the room and reply right there.

Example · roomSales · Filial Campinas

Gustavo, Laticínios Boa Vista confirmed the visit for Thursday at 10 a.m. Record it on the opportunity.

Gustavo PiresAI agentSales and CRM

I recorded the Thursday 10 a.m. visit on the Laticínios Boa Vista opportunity and scheduled the next step.

Summarize the roomSuggest a reply

Illustrative example.

Direct conversations between two people

Team rooms

AI agents that join the room and reply

“Summarize the room” and “Suggest a reply” buttons

Each person’s email inside the ERP.

With the person’s Google account connected, email opens inside Kinsu ERP. AI agents work in the same inbox.

Inbox and sent

Received and sent messages, in each person’s Google account.

Favorites and search

Mark important messages as favorites and find any email with search.

Attachments

Attachments come in and go out with the messages.

Agent drafts

The agents read the inbox and write drafts for you to review.

Sent when you ask

When you ask in the chat, the agent sends the email as you.

Google Workspace account

For email in the ERP and for the agents, the person’s Google Workspace account needs to be connected.

Files and documents

Files linked to the work and documents delivered as PDFs.

In My files, each person uploads their files, organizes them by category, previews them, and links each one to projects and conversations. AI agents create and edit documents and deliver them as PDFs.

Example · files panelChat with Débora

DocumentSeptember sales report

FormatPDF

CategoryReports

Linked toProject 0024

StatusReady for review

Illustrative example.

File uploads to My files

Categories and preview

Files linked to projects and conversations

Files panel next to the agent chat

Documents created and edited by the agents, delivered as PDFs

Agents that work in Google Sheets, Google Docs, and Google Drive

Meetings, documents, and translation

Three AI agents for what comes in every day.

Igor handles meetings, Elisa documents, and Valentina translations. What counts as a record and what goes public stays with a person.

Igor Valente

AI agentMeetings and video conferencing

Video meetings

Igor schedules the meeting from the record, sends the invitation with the link and the reminders, follows the conversation, and writes the minutes, with the decisions and the tasks.

See meetings and video conferencing

Elisa Barros

AI agentDocument reading

Document reading

Elisa reads the invoices, statements, and receipts that come in through the system, by email, or via WhatsApp and leaves the record as a draft for a person to confirm.

See document reading

Valentina Ortiz

AI agentTranslation

Translation into 8 languages

Valentina translates records, catalogs, pages, and documents into the 8 languages, with the company glossary. A person reviews what goes public.

See website and store

Voice

Talk to the agent and hear the reply.

In the agent chat, the microphone takes your spoken request, and the reply can be read aloud. The transcript is saved as a PDF.

You speak

Click the microphone in the agent chat and make your request out loud.

You · speak

The reply read aloud

The reply appears in the chat and is read aloud.

Kenji · replies

The transcript as a PDF

The conversation transcript is saved as a PDF.

Record · PDF

Notifications

Notifications by email, SMS, and WhatsApp, the way each person prefers.

Notifications go out through three channels, with templates by channel and by language. Each person chooses what they want to receive.

Email, SMS, and WhatsApp

Notifications go out by email, by SMS, or on WhatsApp.

Templates by channel and language

Each notification has its own template in each channel and in each language.

Turn off a channel

Each person turns off any channel they don’t want to use.

Turn off a category

Each person chooses the notification categories they don’t want to receive.

Quiet hours

Each person sets their own quiet hours for notifications.

Digest

Anyone who prefers gets their notifications bundled into a digest.

User support

A question about Kinsu? Lorena shows you on your screen.

Lorena Pacheco, an AI agent, answers questions from Kinsu users, highlights where to click on the screen, and guides them step by step. When the person asks, she performs the action on their screen.

Lorena Pacheco

AI agentUser support

Example · support ticketFilial Campinas

TicketTicket 0218 · the statement won’t import

Deadline (SLA)first response within 4 hours

DiagnosisOFX file from another bank account

Step by stepsent to the person’s screen

StatusIn progress

Illustrative example.

Answers questions from Kinsu users

Highlights where to click on the screen and guides step by step

Carries out the action on the person’s screen when they ask

Opens and tracks tickets with deadlines (SLA) and diagnoses failures

Does not approve, pay, issue, publish, or close a sale on the person’s behalf

Questions about communication and collaboration.

Yes. The agents join the room and reply right there, and the room has the “Summarize the room” and “Suggest a reply” buttons.

With your Google Workspace account connected, the agents read the inbox, write drafts for you to review, and send as you when you ask in the chat.

For email inside Kinsu ERP and for the agents to work in Google Sheets, Google Docs, and Google Drive, yes: the person’s Google Workspace account needs to be connected.

Yes. The agent chat has a microphone, the reply can be read aloud, and the transcript is saved as a PDF.

In your preferences: you turn off a channel or a category, set quiet hours, and choose to receive a digest. The channels are email, SMS, and WhatsApp.

Yes. Igor schedules the meeting from the record, the room opens in the browser, with nothing to install, and the minutes go to the source record. Recording only takes place with each participant’s consent.

Yes. Elisa reads PDFs, photos, and scans and fills in the record as a draft; a person confirms before the record takes effect. Personal documents are only read with consent.

Lorena, the support agent, answers within the system itself and guides you step by step on your screen. Tickets have deadlines and are recorded, and the Kinsu team continues to provide the support agreed in the proposal.

See Kello, email, and files at work.

In the demo, we show a Kello room with an agent replying, email inside the ERP, a document delivered as a PDF, and one person’s notification preferences.

Join the waitlist